Returns & Exchanges
We want you to love your shades, but if you're not 100% satisfied, we offer easy returns and exchanges within 30 days of purchase. Items must be in their original, unworn condition with all packaging included to qualify for a full refund.
Start Your Request
Visit our online Returns Portal and enter your order number and shipping zip code to begin the process.
Select Items
Choose the specific sunglasses or accessories you wish to return or exchange and select the reason for your request.
Print and Pack
Download your prepaid shipping label, securely pack your items in the original box, and attach the label to the outside.
Ship and Refund
Drop your package off at any authorized carrier location; once received and inspected, we will process your refund or ship your new pair within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing